Taking life down a gear
As part of an incentive for 130 of their Chinese dealers and customers, a leading car manufacturer was arranging an exclusive party at a castle in Ibiza, followed by a visit to their head office in Stuttgart. First class scheduled flights between China and Germany were already booked, but with limited flights to and from Ibiza, a charter aircraft was needed to fit in around their itinerary. The company also wanted to make the experience extra special, with a fully-branded aircraft for the European flights. Since the travel agency had never chartered an aircraft before, it was up to us to make sure they understood every step of the process and their first experience went perfectly to plan.
First, we took the time to understand exactly what was needed, running through every detail of the trip, as well as what was expected by both the client and their customers.
Then, within a day, we provided a quote on a Boeing 737-800 based nearby in Poland. As well as the aircraft fitting all the client’s requirements and offering good value for money, our broker had flown with the operator himself, so could vouch for their exceptional service.
The flight went smoothly, and all the special finishing touches were appreciated by the client, their dealers and customers. Two days later, the whole operation was up and running again to fly the tired but happy travellers back to Germany in style.
THE FINER DETAILS
A TAILORED TRIP: We worked closely with the travel agent to personalise every element of the flight. From logos on airport signage, to headrest covers, napkins, coasters, pillows and blankets on board, we made sure the company’s brand was present every step of the way. We also arranged bespoke onboard catering and helped organise a goodie bag for every passenger.